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Annual Giving Officer - The Salvation Army

Burnaby, BC

Job Description

Mission Statement

The Salvation Army is the largest non-government social services provider in Canada. Serving with meaning and purpose in over 400 communities across Canada.

Under the direction of the Divisional Director, Development (DDD), the Annual Giving Officer is responsible for developing, planning, executing, and evaluating a comprehensive Annual Giving Program for The Salvation Army BC Divisional Headquarters. He/she maintains computerized donor database system; develops and prepares a variety of database reports; responds to donor inquiries; provides a variety of administrative and logistical support to the development team; and supports marketing and communications with direct mail production and data maintenance.

Salary Range:
$50,000 to $65,000 per year

Job Requirements

  • Develops and implements annual giving strategy with Divisional Director of Development to ensure revenue targets are met. 
  • Manage and implement stewardship activities for annual and monthly donors, including gift acknowledgment, event invitations, accountability/reporting, and stewardship.
  • Establishes fundraising goals, objectives, analysis, and stewardship for each element of the Annual Giving Program.
  • Actively manage a portfolio of 75-150 mid-level donors ($1,000 to $5,000) through cultivation, solicitation, and stewardship - with a focus on moves-management - to increase annual gifts, including making recommendations for movement of assigned donors to major gift prospect.
  • Continuously review annual donors and analyzes data regarding annual giving programs to identify past giving trends and plan for future segmentation.  
  • Oversee all online giving platforms at the Divisional Level. 
  • Serve as a specialist resource for Ministry Units across the province.
  • Collaborates with Public Relations team to leverage the annual marketing and communications efforts. (advertising, publications, social media, and other online vehicles) to increase annual gifts.
  • Maintains up-to-date knowledge of Divisional Headquarters programs and organizational priorities. 
  • Performs other duties as assigned.

Education/Certifications:

  • The successful incumbent will possess a related degree or diploma from a recognized educational institute.
  • A minimum of 3 years related and progressive nonprofit fundraising experience or an equivalent combination of experience and education.
  • The incumbent’s knowledge will include a solid understanding of the principles and function of donor relations, ethical fundraising principles and best practices, donor cycle strategies, and marketing and communication practices.
  • Raisers Edge experience a definite asset.

You are:

  • Enthusiastic, energetic, goal-oriented individual with a demonstrated ability to function effectively in a complex and highly dynamic environment. You set high standards for yourself.
  • Passionate about making a difference in the lives of others.
  • Able to thrive and effectively manage priorities in a changing, ambiguous environment.
  • A leader who values creating strong relationships with donors.
  • Well organized, detail oriented, and have strong critical thinking skills, with a proven ability to work independently.
  • Ability to travel and work a flexible schedule for events scheduled on evenings and weekends.

Hours:

  • Full Time
  • 37.5 hours per week

Preferred skills / capabilities:

  • Demonstrated record of accomplishment in annual fund development and implementation, knowledge of fundraising principles and techniques.
  • Ability to work well in an extremely fast-paced, ever-changing environment, and manage multiple projects, with competing demands while maintaining a commitment to excellence.
  • Excellent oral and written communication skills, with a specific ability to create donor solicitations, acknowledgements, and stewardship pieces such as reports and donor profiles. 
  • Exceptional interpersonal skills, including the ability to form personal relationships and to communicate effectively to a variety of stakeholders (i.e. donors, sponsors, and volunteers), both verbally and in writing.
  • Understanding and respectful of diversity in a team-oriented culture.
  • Must be a self-starter with imagination and creativity.

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

How To Apply

E-mail: Human Relations at bchr@salvationarmy.ca Please mention Annual Giving Officer’ in the subject line containing your resume and cover letter.