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Associate Director, Community Giving, Mat Leave - David Suzuki Foundation

Vancouver, BC

Job Description

Join the largest environmental organization in Canada and become an agent of change!

About the David Suzuki Foundation

We find solutions for living within the limits of nature. Through a combination of sound science and active public engagement, we seek to motivate Canadians to take action on the environmental challenges we collectively face. Our Foundation is an independent charity, supported by over 30,000 donors from across Canada and abroad. With headquarters in Vancouver and offices in Toronto and Montreal, we address issues from coast to coast to coast, in both official languages. With the support of scientists, academics, progressive businesses, governments, non-governmental organizations and tens of thousands of Canadian we aim to achieve this vision: That within a generation Canadians act on the understanding that we are interconnected and interdependent with nature, and with each other.

You can learn more about us at www.davidsuzuki.org

The David Suzuki Foundation hires on the basis of merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, women, persons with disabilities, people of all sexual orientations and genders, and others with the skills and knowledge to productively engage with diverse communities. 

Job Description

Position Title: Associate Director, Community Giving, Mat Leave

Terms: Maternity leave, February 2019 – August 2020

Location: Based at our Vancouver Office

Reporting to: Director, Development and Strategic Partnerships

Salary: Based on experience

  • Are you a talented fundraising expert looking for that next challenge?
  • Are you passionate about saving the planet and leading a team of exceptionally talented, bright, and passionate fundraisers working at making a real difference in the world? 
  • Would you like a chance to lead annual giving for a nationally acclaimed organization in order to support protecting nature’s diversity and the well-being of all life, now and for the future?

About The Role

We are currently looking for a passionate, collaborative and committed annual giving fundraising expert to lead our amazing team of experienced fundraisers who successfully solicit, engage and steward more than 30,000 donors.

You’ll be pivotal in overseeing our annual giving and community-based fundraising, including donor relations and gift processing. You thrive on meeting budgets and annual plan goals by implementing our donor retention and acquisition strategies.

As we embark on our CRM migration (Raiser’s Edge to Salesforce), you’re a leader who can support your team and help them balancing priorities so they have time to participate in the project, and meet ongoing campaign goals and daily tasks.

Your Responsibilities. You are an expert in the following.

Strategy and leadership

  • Establish a vision for recruiting and engaging donors and raising funds to support our mission.
  • Develop and oversee plans for a national, bilingual, multi-channel annual giving program that covers the full donor cycle from identification and engagement to solicitation and stewardship.
  • Grow annual giving channels including digital fundraising, direct mail, monthly giving, telemarketing, face-to-face, planned gifts and community-based third-party fundraising.
  • Establish and tracking yearly budget with donation targets and forecasts.
  • Meet financial targets and other metrics of success including retention rates, donor base size and composition, return on investment and donor satisfaction.
  • Monitor results, analyze trends and corrective actions as needed; share strategic learning within the organization.
  • Collaborate with the Director of Development to develop strategic and annual plans that align with our impact statement goals and objectives.
  • Support the Director of Development by helping to lead annual planning and reporting processes, monthly meetings and annual retreats, with a focus on advancing long-term team vision and goals.
  • Work closely with Communications, Digital, Public Engagement, Finance, and Quebec staff to develop shared approaches and strategies for growing the supporter community.
  • Contributing fundraising and supporter communications’ expertise to our overall content and communications strategy.

Fundraising and donor engagement

  • Create high quality and compelling solicitation and stewardship experiences to grow revenue and increase donor numbers.
  • Identify strategies to find potential donors and build campaigns.
  • Pilot and test new fundraising tactics to improve overall results.
  • Institute ongoing analysis to ensure a clear understanding of donor trends.
  • Conduct supporter research and develop strategies to better understand their motivations, preferences and areas of interest.

Donor relations

  • Responsible for the privacy and stewardship of donor data within the team.
  • Work in partnership with Director, Digital and IT to optimize security and privacy.
  • Ensure that fundraising programs treat donors with respect by adhering to their wishes for restrictions of gifts, frequency and type of communication, reporting on use of funds and addressing their complaints or inquires promptly.
  • Ensure accurate and timely processing of donations, tax receipts and acknowledgments, and report on results and trends.
  • Oversee creation of annual impact report, highlighting the year’s wins.
  • Ensure that the Community Giving team operates in accordance with the Canada Revenue Agency and the Foundation’s Gift Acceptance Policy.
  • Have oversight of our donor CRM policies and procedures.

Team management

  • Provide leadership, managing overall staff performance, work plans and professional development arrangements.
  • Collaborate with the Director of Development to build a cooperative, effective and entrepreneurial team.
  • Support the Director of Development by providing regular updates on planned activities and other initiatives.
  • Foster productive relationships with other teams inside the Foundation.
  • Manage relationships with vendors, consultants and suppliers.
  • Identify tools and staffing complement necessary for optimal fundraising outcomes.
  • Provide mentorship to the Development Manager, Digital Fundraising Specialist and Annual Giving Officer.
  • Play a central role in CRM implementation project, supporting change management within the team.

Job Requirements

Qualifications

Skills, Experience and Knowledge Required

  • 5+ years’ experience leading staff, creating a positive and productive team environment.
  • 3+ years’ proven success in raising funds through an annual giving program.
  • Successful annual giving program planning, monitoring and budget management experience, including setting and achieving financial and non-financial objectives.
  • Post-secondary degree/diploma or equivalent work experience.

What You Bring to the Role

  • Superb ability to lead and inspire a team that is aligned, engaged, professional and successful.
  • Proven ability to plan, initiate, oversee and evaluate donor strategies.
  • Strong aptitude for creating compelling and creative campaigns and overseeing implementation through digital, print and in person fundraising campaigns.
  • Excellent written and verbal English communication skills, with a proven ability to communicate complex issues. French language skills an asset but not required.
  • Excellent skills in budgeting and financial management.
  • Good knowledge of CRA rules, privacy laws and other relevant legislation; and adherence to ethical standards.
  • Proficient in Salesforce, Raiser's Edge or equivalent CRM database.

What You Get

  • Being a part of a team of superstars.
  • Generous benefit package.
  • 4-day work week.
  • Amazing work culture with smart colleagues that care.
  • A chance to have an impact on the health of the planet.
  • An experience working in an organization with a focus on technology.

How To Apply

Application Process 

Please submit your cover letter and your resume online and submit your application by going to https://davidsuzuki.org/careers/ .  The position will stay open until filled. Only qualified applicants will be contacted.

We recognize the importance of a diversified workforce, and we encourage women, First Nations, Inuit and Metis candidates, members of visible minorities and persons with disabilities to apply.